ANSATA
29/11/2019

Reinstatement FAQ

Products Affected: Pro Tools Perpetual License, Pro Tools Ultimate Perpetual License
Starting January 1st, 2020, Avid will no longer offer ‘reinstatement’ pricing to reactivate your annual plan. Below are some common questions you may have about the final sale of reinstatements. Rest assured you will still be able to get current and stay current with your software, whether you choose a perpetual license or subscription.

Q: What is reinstatement?
A: A reinstatement is a license to reactivate an annual plan that has lapsed. If you own a perpetual license and have not kept up to date with yearly renewals to get access to the latest features and improvements, then you require a reinstatement to get access to the latest version of your software.

Q: Are annual renewals being discontinued as well?
A: No. If you own a perpetual license and are currently on an active plan (you either purchased a new perpetual license or renewed your Updates & Support plan within the last year) you may continue to stay current by purchasing an annual renewal each year.

Pro Tools Perpetual Renewal Plan | Pro Tools Ultimate Perpetual Renewal Plan

Q: Does this spell the end of perpetual altogether?
A: No. There are no plans to discontinue perpetual licensing. You may still purchase a new perpetual license and, if you own a perpetual license with an active plan, you can continue to stay up to date with the latest versions of your software by purchasing an annual renewal each year.

Pro Tools Perpetual Renewal Plan | Pro Tools Ultimate Perpetual Renewal Plan

Q: I am on an Active plan. Does this mean that next time I go to purchase my annual renewal I will be required to cross-grade to a subscription?
A: No. If you are on an active plan, you can continue to purchase your annual renewal. Renewals are not being discontinued.

Q: I am not on an active plan. If I don’t purchase a reinstatement in 2019 will I have to pay the full price for my software next time I want to upgrade?
A: No. While reinstatements are being discontinued as of December 31, 2019, you will still have the opportunity to get current without re-paying full price for your Avid software by cross-grading to a subscription. By cross-grading, you will get a discount on your subscription for two years.

Pro Tools Perpetual crossgrade | Pro Tools Ultimate Perpetual crossgrade

Q: Where can I purchase a reinstatement plan?
A: You can purchase a reinstatement from us till stocks last.

Pro Tools Perpetual Reinstatement | Pro Tools Ultimate Perpetual Reinstatement

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